Intelligent Course Search - Faulty Guide
Intelligent Course Search
The Intelligent Course Search (ICS) is an advanced tool developed to facilitate the retrieval of course content. Additionally, it offers services such as content summarization and the generation of question banks to aid students in their studies. ICS also features comprehensive analytics, multilingual support, and a view that enables students to track their interactions with the tool.
How to Use ICS as a Faculty Member
Enabling ICS
By default, ICS is hidden in the course sidebar, allowing faculty members to control when and how it is used. To enable ICS, access your course settings, select the Navigation tab, scroll to Intelligent Course Search, and click the three vertical dots to activate the tool.
Configuring ICS
After Intelligent Course Search has been added to your navigation panel, please access the application to enable automatic import of your course information into the tool. The process is fully automated; simply open the application. Select “Intelligent Course Search” from the sidebar and wait for the following screen to appear:
This screen indicates your content is being added to our secure, UCF-managed cloud database. The data will not be used to train a large language model. Processing time varies by course size. If this screen persists for over 15 minutes, refresh the page and ask the tool a question to check if your content is available. If not, please submit Webcourses Support ticket for assistance.
Administrator Page
The Intelligent Course Search admin page provides teachers and users with admin permission to access data on interactions conducted through ICS. It includes information such as when students engage with the tool, the types of questions asked, frequently referenced modules, and common keywords in student queries. This tool can help identify areas where users may be experiencing difficulties during the course.
Potential Errors That May Occur
- Missing course information
- Occasionally, course data may fail to load. If this happens, go to the Admin Panel in the app, select settings, and click “Load Course Data” to restart the process and update information. The app automatically rescans your course every 6 hours, so manually reloading after each content upload is unnecessary.
- ICS Indexing Outdated Information
- ICS indexes all published files that are included in a course. Within Canvas, it is possible for files to be published even if they do not appear in the “Modules” section. This frequently occurs when a course is copied from a previous semester without a comprehensive review. As ICS is only able to access content that is visible to students, the presence of these indexed files indicates that they are currently accessible to your students. To address this issue:
- Go to the Files section in your Canvas course.
- Unpublish outdated files by clicking the green checkmark next to them.
- When finished, return to ICS, select the dashboard icon (top left), then access the admin panel under Tools. In settings, click Load Course Data.
- ICS indexes all published files that are included in a course. Within Canvas, it is possible for files to be published even if they do not appear in the “Modules” section. This frequently occurs when a course is copied from a previous semester without a comprehensive review. As ICS is only able to access content that is visible to students, the presence of these indexed files indicates that they are currently accessible to your students. To address this issue:
This process removes outdated content from the student’s view and the ICS knowledge base.
If you require additional support with Intelligent Course Search, please submit a Webcourses Support ticket.