Important Update: If you are unable to toggle on the new Teams and are getting the following error, "Your Admin has restricted access to the new Teams" please follow these instructions to clear your teams cache.

Microsoft 365 - Introducing new Microsoft Teams client

The new Teams desktop client for Windows has been reimagined from the ground up with performance in mind, providing a faster, simpler, and more flexible experience. The new Teams client installs and loads faster, letting you launch the app and join meetings more quickly, giving you more time to focus on tasks.

The new Teams ensures more efficient use of device resources. You can lower memory and disk usage with a Teams app optimized for your device. Whether you have users on multiple accounts or tenants, the new Teams can help eliminate the silos and bring them together in one place, giving them more extensibility and scale.

Microsoft 365 - Introducing new Microsoft Teams client
- How can you switch to the new version
  - To use the new Teams on Windows
  - To use the new Teams on MacOS
If you experience issues within new Teams interface
- How to switch back to the Classic version of Teams
  - For Windows users
  - For MacOS users
- If you experience issues with your headset
What's New
Accessing Authoritative help and support articles
Additional resources

How can you switch to the new version

Starting on November 13th, 2023, you may have the ability to try the new version of Teams.

To get started using the new Teams, flip the toggle next to Try the new Teams in the upper-left corner of the classic Teams app.

Notes:

Minimum system requirements for the new Teams: Window 10 Vibranium 10.0.19041 and Microsoft Teams (work or school) version 1.5.00.29212 or higher.
Minimum Mac and Teams versions: You must be running on macOS Monterey (12) or higher.
If you don't see the toggle next to Try the new Teams, contact your local IT.

To use the new Teams on Windows

Open the Teams desktop app on your Windows device.
Turn on the Try the new Teams toggle at the top of Teams.

3. Select Get it now from the pop-out dialogue. The new Teams will start automatically.

4. Your Teams app will reboot to open the new Teams. Any subsequent actions you take will happen in the new Teams by default, like joining a Teams meeting from Outlook.

To use the new Teams on MacOS

For MacOS please use Jamf Self Service, which is a content delivery application for macOS that UCF IT uses to deliver applications and updates to your computer. When off-campus, you need an internet connection, but you do not need to connect to VPN to use Self Service.
Launch the Teams app and turn on Try the new Teams toggle on the upper-left corner of the desktop app to switch to new Teams.
Opt-in by selecting the Try the new Teams toggle and select “Get it now”. To switch back, just flip the toggle

Using the App Switcher Toggle

Relaunch your current client before turning the “Try the new Teams” toggle ON to ensure that you have latest changes.
If you’re not seeing the toggle for new Teams, make sure you have the minimum required versions for Mac and Teams:

- macOS Big Sur (11) or above (including macOS Monterey (12) and macOS Ventura (13) and
- Microsoft Teams (work or school) version 1.6.00.12303 or higher.

If you experience issues within new Teams interface

If you continue to experience problems/issues/missing features, we recommend you switch back to the classic version of Teams.

Important: If you are unable to toggle on the new Teams and are getting the following error, "Your Admin has restricted access to the new Teams" please follow these instructions to clear your teams cache.

How to switch back to the Classic version of Teams

For Windows users

If you'd like to switch back to classic Teams, it's easy to toggle back and forth. To switch back to the classic Teams, turn off the New Teams toggle under the three-dot ellipsis menu on newer versions of Teams.

Note: If you are in a meeting or call while turning off the toggle, a notification will ask you to confirm the switch. Your call or meeting will be disconnected. When you switch between the new and classic Teams, the version you’re currently using will close and the one you’re switching to will automatically open and become your default version.

For MacOS users

After you successfully switched to new Teams, if you can't find the toggle on the top left to switch between new Teams and Microsoft Teams (work or school), you can start the version you want by searching in Launchpad for Teams.

If you experience issues with your headset

Make sure you are using the latest firmware for your headset model:

How to update firmware on your Poly headset
How to update firmware on your Jabra headset
How to update firmware on your EPOS headset
How to update firmware on your Logitech headset

For all other headset models please see your manufacturer's support website.

What's New

For updates on features as they become available in the new Teams, see What's new in the new Microsoft Teams.

Accessing Authoritative help and support articles

In the new Teams, you can access authoritative help and support articles, videos, and the latest on what's new by selecting Settings and more Teams settings and more icon. next to your profile picture at the top of the new Teams, then select Help button Help > Get help, Help > Video training, or Help > What's new.