This guide provides explanations for the possible cause for a known error messages to display when activating, logging into or installing Microsoft 365 for Enterprise or Microsoft Office. The error message states: "Something went wrong"; Your account was not set up on this device because of device management could not be enabled."

Error Message Example:

Disclaimer:

Before proceeding, carefully review and understand the following disclaimer.

During the installation process, you will be prompted to sign in with a Microsoft account. It is crucial that you use your University account for this sign-in. Afterward, a screen labeled "Use this account everywhere on your device" will appear.

Please DO NOT check the "Allow my organization to manage my device" box during this step.

If possible, select the "This app only" option for signing in. Failing to uncheck this box may result in the application of the University's security policies to your device or cause an error message to appear. It is not the intention of the University to manage or support personal devices. As a result, attempting to sign-in and allow the organization to manage the device will intentionally cause an error message to appear. This is intentional and does not require any additional action to resolve.

To continue, please ensure that the checkbox is not selected or select “this app only” to proceed.

If the University settings have been applied to your device accidentally, please see the following guide on how to undo the processs. 
https://ucf.service-now.com/ucfit?id=kb_article&sysparm_article=KB0014090