When you receive a call, you have the option to receive or decline that call. 

---

Receive a call

A notification will appear on your Teams app.

1. Click the option to receive or decline that call
   
   

Note: If you are in Do Not Disturb mode, the notification will not show

Put a call on hold

After a call is received, it can also be put on hold.

1.  Click on the More actions ***
   
   
2.  Select the option Hold. Everyone on that call will be notified.
   
   
3. To continue the call click Resume.

---

The articles below show a step by step guide on how to transfer calls and how to manage the calls setting on Microsoft Teams

Learn more about answering a call on Microsoft Teams.

Learn more about transferring a call on Microsoft Teams.

Learn more about managing your call settings on Microsoft Teams.