Focused Inbox for Outlook


The Focused Inbox is a feature that can help you focus emails that matter most to you. Your inbox is separated into two tabs: Focused and Other. Emails deemed more important are sorted under the Focused tab while the rest remain easily accessible, but out of the way in the Other tab. You will be informed about email flowing to Other, and you can switch between tabs at any time.

How does Focused Inbox work?

Focused Inbox works with you to prioritize what is most important. Any mail sent to your Focused Inbox is based on the content of the email (such as newsletters or machine-generated email) and who you interact with most often. If you need to customize your Focused Inbox to better suite your desire for the tool, Move to Focused and Move to Other options are available to do that.

Outlook on the Web (OWA)

Turn on Focused Inbox in OWA

  1. In OWA, click the settings gear and then select Display settings and Focused Inbox.
  2. Under When email is received, select Sort messages into Focused and Other. The Focused and Other tabs will appear at the top of your mailbox. You will be informed about email flowing to Other and you can switch between tabs any time to take a quick look.

  3. Click OK.

Change how your messages get organized in OWA

  1. From your inbox, select the Focused or Other tab, and then right-click the message you want to move.
  2. If moving from Focused to Other, choose Move to Other > Move this conversation if you want only the selected message moved. Choose Move to Other > Always move if you want all future messages from the sender to be delivered to the Other tab.

    If moving from Other to Focused, choose Move to Focused > Move this conversation if you want only the selected message moved. Choose Move to Focused > Always move if you want all future messages from the sender to be delivered to the Focused tab.

Outlook 2016

 

Turn on Focused Inbox in Outlook 2016

  1. In Outlook 2016, select the View tab.
  2. Select Show Focused Inbox.

    The Focused and Other tabs will appear at the top of your mailbox. You will be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

Change how your messages get organized

  1. From your inbox, select the Focused or Other tab, and then right-click the message you want to move.
  2. If moving from Focused to Other, choose Move to Other if you want only the selected message moved. Choose Always Move to Other if you want all future messages from the sender to be delivered to the Other tab.

    If moving from Other to Focused, choose Move to Focused if you want only the selected message moved. Choose Always Move to Focused if you want all future messages from the sender to be delivered to the Focused tab.