Under certain circumstances, and as restricted by The Family Educational Rights and Privacy Act of 1974 (FERPA), the Registrar’s Office may provide the student with a copy of the documents contained within his or her permanent file. You must submit to the Registrar’s Office (MH 161), either in person or by fax, a written and signed request defining the documents to be copied. A Registrar’s Office representative will contact you regarding the request’s disposition and if applicable to schedule a pick-up appointment. FERPA regulations require that the written request be signed; therefore, e-mail and telephone requests cannot be honored. For detailed information describing FERPA regulations, consult either the Registrar’s Office web site at http://registrar.ucf.edu or the United States Department of Education Family Compliance Office web site at http://www.ed.gov/offices/OM/fpco/