Overview
As part of UCF IT’s network security efforts, university-owned Windows computers that haven’t connected to the UCF network for six months or more will be disabled.
- This includes devices not used on campus or through Virtual Private Network (VPN).
- Devices will be reviewed and disabled monthly.
- This helps reduce security risks, prevent unauthorized access, and support future technology upgrades.
Why This Is Happening
Inactive devices can be a security risk.
- They may miss important updates and security fixes.
- Saved login info could let someone access the device without network checks.
- If lost or stolen, these devices could expose sensitive data.
To protect university systems, UCF IT disables inactive devices. This keeps only secure, up-to-date computers with approved accounts connected.
Who Is Impacted
You are not affected if:
- You use a Mac or Linux device.
- You use your university device on campus regularly.
- You connect to the UCF network remotely via VPN.
You may be affected if:
- Your device has not connected to the UCF network in over six months.
- Your device is off-campus, and you sign in without using VPN for over six months.
- Your device is stored and unused, like in a closet or drawer.
What Happens When a Device Is Disabled
If your device is disabled, you may not be able to use it normally. This includes:
- Seeing an error message about a “trust relationship” issue
- Not being able to sign in
- Losing access to Microsoft apps like Outlook and Word
This is a security step to help protect university data and prevent unauthorized access.
Devices disabled for 18 months or longer may be permanently removed from directory services. This could result in files stored only on the computer becoming permanently inaccessible.
What To Do If You Encounter a Disabled Device
Submit an incident via ServiceNow or call the UCF IT Service Desk at 407-823-5117