How to create a shared Channel in Microsoft Teams


Shared channels are now available in Microsoft Teams. Shared channels allow you to collaborate with people both inside and outside of your team. Note that you will only be able to use shared channels with other people and teams at UCF at this time.

How to create and manage membership in shared channels:

Table of Contents

 

What is a shared channel in Teams?

A shared channel is a place to collaborate with people inside and outside your team. 

Use a shared channel to collaborate with people inside your organization. People outside your org cannot participate in a shared channel at this time.

When should I use a shared channel?

To collaborate with:

Shared channel

Standard channel

Private channel

Everyone on your team

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Specific people on your team

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People outside your team

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People outside your org

N/A Currently not available at UCFcheckmark *Guest Access onlycheckmark *Guest Access only

People outside your org (without them switching orgs)

N/A Currently not available at UCF  

 

Who can share a channel?

Channel owners can share a channel with teams they own, with people inside UCF.

Note: Shared channels are currently only available to teams inside UCF.

 

Who can create a shared channel?

A team owner can create a shared channel. When a team owner creates a shared channel, they become the channel owner.

Note: You can't change a shared channel into a standard or private channel and vice versa. 

What is a host team?

When a team owner creates a shared channel, that team becomes the host team. A shared channel sits inside a host team. Channel owners can share a channel with the host team or add people to a shared channel without adding them to the host team.

Note: Once you create a shared channel, you can't change the host team.

Create a shared channel if you want to work with people inside and outside your team or organization.  

Only team owners can create shared channels. As the team owner who creates the shared channel, you become the channel owner, and the channel inherits labels from the host team. 

Note: Create shared channels from Teams for desktop or web. The Teams mobile app doesn’t support creating shared channels.

Note: You can't change a shared channel into a standard or private channel and vice versa. Once you create a shared channel, you can't change the host team.

Go to the team you want to create the shared channel for and select More options  More options button > Add channel.

Teams - add a new shared channel

Enter a name and description for your channel.

Under Privacy, select the down arrow on the right, and then choose Shared - People you choose from UCF have access. Then select Create.

Note: The default setting is Share this channel with everyone on the team.

Teams - create a new shared channel

Type the names of the people in your org you want to add to the channel and select from the list. Then select Share.

Teams - share a channel with specific people

To change a Member to an Owner, select the down arrow to the right of Member, and choose Owner. Then select Done.

Note: At this time people from outside of UCF cannot be members of a shared channel.

Teams - make someone a shared channel owner

 
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As a shared channel owner, you can manage owner roles, member roles, channel settings, and more.

Manage channel owners and members

Go to the shared channel you own, and select More options  More options button > Manage channel.

From Manage Channel, you can: 

  • Select a Role for each person. You can only change a Member to an Owner if they’re in your org.

    Teams - make a member a shared channel owner
  • View the number of Members in a team. Select the number to the right of the team to view the members.

    Teams - select number of members

  • Remove members or remove teams.

    Teams - remove members or teams from a shared channel

Manage channel settings

  1. Go to a shared channel you own, and select More options  More options button > Manage channel.

  2. Select Settings.

You can manage Member permissions@mentions, and Fun stuff.

Teams - shared channel settings


Delete a shared channel

Go to the shared channel you own, and select More options  More options button > Delete this channel.

Teams - delete a shared channel

Restore a deleted shared channel

  1. Go to the host team for the shared channel, and select More options More options button > Manage team.

  2. Select Channels Deleted Restore.

    Teams - restore a deleted shared channel