How to login to my UCF (Sendgrid) Email Marketing Campaign Account
Sendgrid accounts are best suited for departments that will periodically reach out to a related community of 20 or more users.
First, we encourage teams to think about the following questions:
- How often will you be sending emails?
- How big is the group you will be emailing?
- Who on your team will be responsible for drafting, testing, and sending emails?
- If you have an email list, who is responsible for managing and curating it?
Email Marketing Campaign Prerequisites
Before you can start using the Email Marketing Campaign Service, you need to do the following:
- Submit a Service-Now request to request credentials.
- Sending email from the FROM address of @ucf.edu address is supported. To send email from another mail sub-domain, (example, bus.ucf.edu, ist.ucf.edu) additional CNAME records may need to be added to DNS. Mail domains may only be added if owned by UCF.
- Obtain login access for your department.
Login
- Navigate to https://app.sendgrid.com/ssologin
- Type in your UCF NID, example: nid@ucf.edu and NID Password --> Click Log In with SSO
Note: Access is immediately granted if the user has previously authenticated into the browser. If not, the user is prompted to authenticate.
- Type in your UCF NID, example nid@ucf.edu and NID Password --> Click Next

- Sign on using your UCF NID and NID password.

- Choose an authentication method (Duo Push is recommended)

https://guide.duo.com/ can help when configuring your device and accessing Microsoft Office 365 with MFA.
NOTE: As of the last update to this Knowledge Base(KB) article, Microsoft 365 keeps sessions active for 180 days provided no sign out commands or password resets have occurred.