Accessing Voicemail

You can access your voicemail by touching the Voicemail tab.

Viewing and Playing Voicemail Messages

New messages will be in your voicemail box if

• The envelope softkey displayed in the phone's screen indicates a number
• a stutter dial tone is heard when you pick up the handset
  
  To view a list of your voicemail messages:
  1. Press the voicemail key on the phone (indicated by the icon of an envelope) which will be illuminated if you have voicemail, or touch the Voicemail softkey in the idle screen.
  

2. Scroll down to select from the list which message to Play, Call or Delete.

Rejecting an Incoming Call, Sending it Directly to Voicemail

You can send an incoming call directly to voicemail if time constraints (for example) prevent you from answering it. The caller hears a busy tone from your phone.

To send an incoming call directly to voicemail:

• When the phone rings to alert to a call, touch ; if you have voicemail, the call will go into voicemail; the Microsoft Teams server performs this functionality.