HEIC files are the default file format when taking a picture with a macOS or iOS device, however, the Webcourses@UCF SpeedGrader is unable to display .heic files, so students must convert the file to another format when submitting assignments.
If you are a Mac user:
Open the .heic file in Preview. Click “File”. Click “Export”. Change the format to .jpeg. Save the file. Upload the .jpeg version of the file.
iPhone users that want to change their iPhones to save as .jpeg instead:
Go to the Settings app, Go to the Camera settings section. Click Formats. Select “Most Compatible”. New photos will be saved as .jpeg.
iPhone users that want to keep using .heic but still upload the right file to Webcourses@UCF:
Use the Canvas app. When submitting the file, select “File Upload”. In the page for choosing a file, use the “Camera” or the “Library” option. When using those options, the iPhone will take the picture as .heic but it will pass the Canvas app a .jpeg version automatically.
iPhone users that have .heic files but not in their Photos app, and instead in their Files app:
Go to the Files app, Hit the action button, Click “Save Image”. The .heic file is now available in the Photos app. Follow the instructions for the scenario above, where the user uploads to the Canvas mobile app.