In Spring 2021, UCF and Microsoft made significant changes to managing Microsoft Teams processes. Below is a summary of the features and settings that have recently changed. As new changes are implemented, we will keep this article updated.

Note: these changes impact the faculty and staff tenant of Microsoft Teams, accessible to those with @ucf.edu email addresses. The Knights tenant (@knights.ucf.edu) is not impacted by these changes.

1. Any licensed UCF user can now create their own Team. A ticket is no longer necessary.

2. Collaborators (called Guests in MS Teams) can be added from andy .edu or .org email address. This article is a refresher for Guest Access behaviors. https://ucf.service-now.com/ucfit?id=kb_article&sys_id=22f51d681b69d05ca753639fbd4bcb6d

3. Guests (collaborators) are required to use Multi-Factor Authentication (MFA). Guest MFA is Azure-based and not associated with DUO. Guests are only prompted to re-authenticate with MFA every 90 days.

4. Newly-created Teams will require a selection by the Team owner of either “General – Guest Access” or “Internal – No Guests” (screen shot below). These new labels will provide a visual key as to which Teams that Team Owners allow Guests and which are considered for internal use. For pre-existing Teams, those without Guests (collaborators) were assigned the “Internal – No Guests” Label. If you prefer to have specific Teams to have Guests as well as share files via SharePoint to outside email addresses please submit a ticket to the UCF IT Support Center.