This article is provided to give some additional guidance from UCF IT on video conferencing platforms available currently.

At this time, we recommend the use of Teams or Skype for meetings, as they are the long-term supported platforms for meetings and conferences by UCF IT. Microsoft Teams currently supports most if not all of the same features as Zoom and that should be used informational sessions, webinars or meetings. There is also a feature in Teams called “Live Events”, which is a webinar type feature that allows for up to 10,000 participants. To use Teams Meetings or Live Events the participants do NOT need a NID, just an email address and browser/internet connection. We have quite a bit of documentation available in the KB for different use cases, available by searching the KB in the "Search UCF IT" box above, or at https://it.ucf.edu. Here are some of the key links around Teams and Live Events:

Scheduling a meeting in Teams: https://support.office.com/en-us/article/schedule-a-meeting-in-teams-943507a9-8583-4c58-b5d2-8ec8265e04e5

Joining a Teams meeting: https://support.office.com/en-us/article/join-a-teams-meeting-078e9868-f1aa-4414-8bb9-ee88e9236ee4

Teams Live Events guide: https://ucf.service-now.com/ucfit?id=kb_article&sys_id=8b1748401b38489026da43f4bd4bcb04

The primary use case for Zoom at UCF is for instruction. CDL provides support as it relates to using Zoom teaching and learning, through Webcourses@UCF Support.

That said, the Support Center is equipped to support the Zoom web and desktop client for non-instructional purposes when preferred, while the product is licensed. Additional information and support resources can be found at: https://support.zoom.us/hc/en-us

For additional assistance, contact the Support Center.