Cisco Unity Voice Mail First Time Setup

To Configure Cisco Unity:

Step 1: Press the Message button

Step 2: Enter your temporary PIN provided by UCF IT Telecommunications.

Step 3: Follow the system instructions for the following:

• Record your name
• Set up a new PIN
• Record your greeting
• Wait until you hear "You have finished enrollment" before hanging up the phone
  
  

How to Access Cisco Unity from a Non-university Number

Step 1: Dial Ext. 3-1111 from an on-campus phone or 407-823-1111 from off-campus to access Cisco Unity Voicemail.

Step 2: Select the asterisk (*) key once the Cisco Unity greeting starts.

Step 3: Enter ID. This will be your 5-digit phone number.

Step 4: Enter PIN. This will be your 4-digit identification number for accessing your mailbox on the phone.

Listening to Voicemail Messages

• Follow the steps for Accessing Your Voicemail (above)
• Enter your PIN number and press the (#) key.
• Press 1 to hear new messages
• Press 2 to send a message
• Press 3 to review old messages
• Follow the prompts to listen to and manage your messages. 
• Press 1 to repeat message
• Press 2 to save message
• Press 3 to delete message
• Press 4 to reply message
• Press 5 to forward message
• Press 6 to mark as new
• Press 7 to skip back (Rewind ten seconds)
  
  

Setting your Greeting and Password

When you first log into the Cisco Unity Voicemail system, you will be prompted to set a personal greeting and customized password.

Step 1: Follow the steps for Accessing Your Voicemail (above).
Step 2: When prompted to enter your PIN, enter the number provided by the Telecom department, followed by the pound (#) key.
Step 3: A self-enrollment procedure will prompt you to:
Record your name
Record a greeting
Set up a new PIN (this number needs to be four digits long and cannot be consecutive numbers in predictable sequence)
Step 4: Wait until you hear “you have finished enrollment,” then hang up to finalize your personal greeting and password