This document will guide you through the steps on how to install UCF Apps on your MacOS device.

 

Step 1 – Navigate https://apps.ucf.edu and check the main page for any updates or outages.

 

Step 2 – Click the Login to UCF Apps button at the bottom of the main page.

 

Step 3 – Then, log in using your NID and your current NID password. 

 

Step 4 – Confirm your identity with MFA (Multi-Factor Authentication).

NOTE: You have three options to authenticate:

(1) DUO Push – Easily confirm or deny through a DUO App (recommended).

(2) Call Me – Receive an automated phone call to confirm or deny.

(3) Passcode – Receive an automated text message with a one-time code to be entered.

(4) Security Key - These are hardware devices that you can tap to authenticate when prompted. They are available at our Technology Product Center for purchase.

 

For more information about MFA and DUO, please refer to KB0013205 – Multi-Factor Authentication General Knowledge and Common Questions.

 

Step 5 – Install Citrix Workspace App

NOTE: We recommend installing the Citrix Workspace App for the best performance and experience. If you choose to click, “Use web browser”, please note that your applications and virtual desktops will not be able to see your computer’s internal storage; However, this method does not require the installation of any software and will launch your applications and virtual desktops inside the web browser that you are currently using. 

 

There are 2 ways you can download the Citrix Workspace App:

Method 1: Detect Workspace

For the full experience and performance click Detect Workspace and follow the prompts to install the Citrix Workspace App. If you do not see this prompt, skip to Method 2.

 

Method 2: Download the Latest Workspace App.

You will see an icon in the upper right-hand corner of the browser with the letter of your first name. Click that icon and select Account Settings.

 

Click the Download button under the Workspace Desktop Mac section. This will take you to a link to download the latest version.

 

Prior to the download, you may get a prompt to allow downloads. Select Allow. 

 

Click on Install Citrix Workspace and follow the prompts to install the application.

 

Prior to completion of install, select the Add Account checkbox. Then, click Continue.

 

 

Step 6 – Enter https://ucfapps.cloud.com when prompted for server address. Then, click Add.

 

Step 7 – Sign in using your NID@ucf.edu and your current NID password. Then, click Log on.

IMPORTANT: Make sure you add "@ucf.edu" to your NID. That is called the "domain."

 

Once you successfully log-in Citrix Workspace, you can launch applications and virtual desktops from this application. Alternatively, you can launch UCF Apps by going to https://ucfapps.cloud.com from your favorite web browser.

 

Step 8 – To view all the virtual desktops or applications you can use, click on View all desktops or View all applications, respectively. Or you can use the left menu where you will click on Desktops > All Desktops or Apps > All Apps. As you use them, they will show up in the Recents tab for ease of access later.

 

Step 9 – To launch a virtual desktop or application, click on the desired desktop or application and give it a few minutes. Start time will depend on the desktop or application you selected, if you have already had any open desktops or applications, or if another system needs to start. If nothing opens after a few minutes, try to click on the application or virtual desktop again.

 

Step 10 – While the virtual desktop or application is loading, you should see a pop-up that looks like the following.

 

Congratulations, you are on your way to doing your coursework on the virtual desktops or apps you need, anytime, anywhere!

 

 

Still need assistance?

If you need further assistance, please reach out to UCF IT Support Center or the Student Support Desk in Technology Commons or Classroom 1 buildings.