Bulk Add Subscribers to a List


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This article contains information about how to add a large amount of subscribers to a list.

 

Bulk Add Subscribers to a List

 

1. Create or import the list into a Microsoft Excel spreadsheet.

2. The column order must be; or it will be returned and delay the request:

a. EmailAddress    FirstName    LastName

b. Save the Excel file with the name of your list.

c. Excel file should be attached to the ServiceNow Request.

b. If this is an existing list and you want the old subscribers deleted, please state so in the ticket.

3. Go to ServiceNow self-service portal and create a Request Ticket: https://ucf.service-now.com/

4. Email Support Center: itsupport@ucf.edu

a. Include attachments and/or screenshots

b. Ask them to open a Request Ticket for Listserv on your behalf.

5. Call Support Center: (407) 823-5117

a. Ask them to open a Request Ticket for Listserv

b. Provide as many details as possible.