This document will guide you through the steps on how to install UCF Apps on your IOS device (iPhone or iPad).

 

Step 1 – Navigate https://apps.ucf.edu and check the main page for any updates or outages.

 

Step 2 – Open the iOS App Store and search for Citrix Workspace. Click Get, and then Install.

 

Step 3 – After successfully installing Citrix Workspace, click Open and the Citrix Receiver will launch. Then, click Get Started.

 

Step 4 – Enter ucfapps.cloud.com when prompted for server address. Then, click Add.

 

Step 5 – Sign in using your NID and your current NID password. Then, click Sign in.

 

Step 6 – Confirm your identity with MFA (Multi-Factor Authentication).

NOTE: You have three options to authenticate:

(1) DUO Push – Easily confirm or deny through a DUO App (recommended).

(2) Call Me – Receive an automated phone call to confirm or deny.

(3) Passcode – Receive an automated text message with a one-time code to be entered.

(4) Security Key - These are hardware devices that you can tap to authenticate when prompted. They are available at our Technology Product Center for purchase.

 

For more information about MFA and DUO, please refer to KB0013205 – Multi-Factor Authentication General Knowledge and Common Questions.

 

Once you successfully log-in Citrix Workspace, you can launch applications and virtual desktops from this application. Alternatively, you can launch UCF Apps by going to https://ucfapps.cloud.com from your favorite web browser.

 

Step 7 – To view all the virtual desktops or applications you can use, click on View all desktops or View all applications, respectively. Or you can use the left menu where you will click on Desktops > All Desktops or Apps > All Apps. As you use them, they will show up in the Recents tab for ease of access later.

 

Step 8 – To launch a virtual desktop or application, click on the desired desktop or application and give it a few minutes. Start time will depend on the desktop or application you selected, if you have already had any open desktops or applications, or if another system needs to start. If nothing opens after a few minutes, try to click on the application or virtual desktop again.

 

 

Congratulations, you are on your way to doing your coursework on the virtual desktops or apps you need, anytime, anywhere!

 

 

Still need assistance?

If you need further assistance, please reach out to UCF IT Support Center or the Student Support Desk in Technology Commons or Classroom 1 buildings.