Organizational ID’s (OIDs) are accounts that are used for shared resources and are typically used by multiple people. We have 4 types of OIDs: Departmental, Shared Mailbox, Room, and Equipment.

 

Departmental OID is primarily used to assign phone service. (Previously, these accounts were used by departments to advertise a single, department wide email address for use in published media and departmental processes.) 

Shared Mailbox is a mailbox that multiple people can use to read and send e-mail messages. Shared mailboxes can also be used to provide a common calendar, allowing multiple users to schedule and view calendar tasks.

Room account is a resource mailbox that is assigned to a physical location, such as a conference room, an auditorium, or a training room. With room mailboxes, users can easily reserve these rooms by including room mailboxes in their meeting requests. When they do this, the room mailbox uses options you can configure to decide whether the invite should be accepted or denied.

Equipment mailbox is a resource mailbox assigned to a resource that is not location specific, such as a portable computer, projector, microphone, or a car.

 

To request a new OID, or modify an existing one:

go to it.ucf.edu, scroll down, and click Submit a Ticket in the lower right corner

Click on Log In, in the upper left corner

Login with your nid@ucf.edu and NID password

 

Search for OID and click the request button under the suggested result

OID or Shared Mailbox request:

Only faculty and staff can request an OID or Shared Mailbox

Select:

• Add to create a new OID or Shared Mailbox.
• Change to change the owners or members of an account that already exists
• Renew to let us know that the account is still needed
• AccountType, choose between Shared Mailbox, Departmental, Equipment or Room Account
• Owners provide the owners of the OID or Shared Mailbox account.
  • Up to 3 owners allowed for OIDs
  • Up to 5 owners allowed for Shared Mailboxes
• Members, for Shared Mailboxes only
  • Owners are not automatically added as members unless specified in the member list

Submit when finished.

 

If you need assistance submitting the Add New or Change Existing Organizational (OID) or Shared Mailbox Request you can contact the Support Center at (407) 823-5117 or servicedesk@ucf.edu