Office 365 has certain limits, policies and standards implemented set by the university and Microsoft.
Mailbox Size Limits and Email Retention
The following are the mailbox size limits and UCF-specified settings based on policy.
Mailbox Sizes
- Primary - 100GB
- Archive - 100GB
Mailbox Retention Policies
- Items remain in mailbox for 10 years for UCF Employees. (3652 days)
- Items remain in mailbox for Students per UCF Policy 4-010.
- Recoverable Deleted Items are purged after 14 days
- All email and folder items move to Archive at 730 Days (2 Years). If no archive exists, items remain in their current folder indefinitely.
- By default, there is no limit to items in the Deleted Items folder. Items will remain in Deleted Items indefinitely unless the user empties the folder.
Message Limits, Sizes, and Recipient Limits
Mailbox messages have limits based on the number of messages, the size of messages and the number of recipients.
- Messages are limited to 150MB, including attachments
- In Outlook for Mac and the Web client, messages and attachments are limited to 35MB
- With ActiveSync devices, attachments are limited to 25MB
- An account cannot send to more than 10,000 recipients per day
- An account cannot send to more than 500 recipients per message
Information Security Standards
- UCF currently does not allow automatic email forwarding rules. You can manually forward a message to any outside recipient; however, the university prohibits automatically forwarding all email to an outside recipient.
- UCF currently requires a 6-digit authentication passcode for ActiveSync devices. After 10 minutes of inactivity, the passcode will be required for access. The UCF ActiveSync policy will also wipe a device after 10 consecutive sign-in failures.
General Microsoft Office 365 Limits
Microsoft publishes a list of other technical Exchange Online limits that applies to the university's Office 365 enrollment. The limitations listed above reflect most often asked about limits and policy.
How the Law Affects You as a University of Central Florida Employee
E-mail created or received by University of Central Florida employees in connection with official business, which perpetuates, communicates or formalizes knowledge, is subject to the public records law and open for inspection.
If your e-mail falls within the definition of a public record, you may not delete it except as provided in the university's record retention schedule. Unless it falls within one of the specific exemptions described in the public records statute, you must produce that e-mail message to any person upon request. A person need not have a "legitimate" need for public records to be entitled to inspect them.
How the Law Affects You as a University of Central Florida Student
The University owns any accounts provisioned by the University. E-mail created or received by students at University of Central Florida do not have an expectation of privacy regarding use of the University email system unless an expectation is specifically granted by law (e.g., FERPA, HIPAA).